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Smartsheet Review (2025): Pricing, Pros & Cons

Smartsheet: Empowering teams with scalable, no-code work management and automation solutions.

What is Smartsheet?

Smartsheet is a cloud-based work management platform designed to streamline collaboration and project execution. It combines the familiarity of spreadsheets with powerful features like Gantt charts, dashboards, and automated workflows. Ideal for teams of all sizes, Smartsheet enhances productivity, fosters real-time collaboration, and integrates seamlessly with tools such as Microsoft Teams, Slack, and Google Workspace.​

Smartsheet Company Details

​Smartsheet is a leading cloud-based work management platform founded in 2005 and headquartered in Bellevue, Washington. With over 3,000 employees, it serves customers in 190 countries, including more than 80% of Fortune 500 companies. The platform enables teams to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. In January 2025, Smartsheet was acquired by private equity firms Blackstone and Vista Equity Partners for approximately $8.4 billion, transitioning the company to private ownership. Recognized by Fast Company as one of the Most Innovative Companies and Brands That Matter, Smartsheet is committed to empowering individuals and organizations to drive meaningful change through its innovative solutions and value-driven culture. ​

Company Name: Smartsheet Inc.

CEO Name: Mark Mader

Est Year: 2005

Employees: 4,147

HQ Location: Bellevue, Washington, United States

1649444218295
Mark Mader
CEO

Smartsheet Demo & Media

Top Features of Smartsheet

Spreadsheet-like interface for data management.
Visualize project timelines and dependencies.
Streamline updates, approvals, and notifications.
Centralized real-time project insights.
Consolidate data across multiple sheets.
Collect data directly into sheets.
Monitor team member availability and capacity.
Reference data across different sheets.
Establish task relationships and sequencing.
Connect with tools like Slack, Teams.

Pros of Smartsheet

  • User-friendly, spreadsheet-like interface
  • Customizable views (Gantt, Calendar, Card)
  • Robust automation and workflow capabilities
  • Real-time collaboration and updates
  • Comprehensive reporting and dashboard features
  • Scalable for teams of all sizes
  • Ideal for managing complex projects
  • Supports external collaborator access
  • Widely adopted by Fortune 500 companies
  • Cons of Smartsheet

  • Steep learning curve for new users
  • Limited native time tracking features
  • No built-in invoicing tools
  • Mobile app lacks full functionality
  • Limited customization options for dashboards
  • Formula capabilities less advanced than Excel
  • No multi-tab support in grids
  • Requires paid subscription; no free tier
  • Limited third-party integrations
  • Smartsheet Pricing

    Smartsheet offers flexible pricing plans to accommodate teams of various sizes and needs. The Pro plan is priced at $9 per user per month when billed annually, providing essential features like Gantt charts, automated workflows, and up to 250 automations monthly. The Business plan, at $19 per user per month (billed annually), includes advanced capabilities such as unlimited automations, 1 TB of storage, and enhanced administrative controls. For larger organizations, Enterprise and Advanced Work Management plans are available with custom pricing, offering comprehensive solutions tailored to complex project requirements. Smartsheet also provides a 30-day free trial for users to explore its features before committing.
    Pro
    $9.00
    Up to 10 editors (paid license required to edit) Unlimited free viewers Unlimited sheets, reports, and forms 20 GB attachment storage 250 automations per month Integrations with Microsoft 365, Teams, Google Workspace, Slack, Box, and Dropbox User Management Email support Gantt, grid, board and calendar view
    Enterprise
    Custom
    AI formulas, texts, and charts (new) Directory integration and account discovery Enterprise Plan Manager WorkApps: No-code workapps Unlimited attachment storage Work Insights Enterprise Plan Manager Directory Integrations Standard Support Single sign-on/SAML
    Business
    $19.00
    Unlimited free guests Timeline view (new) Team workload tracking (new) Publish sheets, reports, and dashboards 1 TB attachment storage Unlimited automations Timeline view (new) Admin capabilities Proofing

    Smartsheet Review Competitor Price Comparison

    Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

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    When I Work

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    $2.50

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    97%

    Rippling

    Rippling

    No

    $8

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    93%

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    Smartsheet User Reviews

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    What Kind of Support Smartsheet Offers?

    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Forum & Ticket
    Phone

    Smartsheet FAQs

    Smartsheet is a cloud-based platform designed for work management and collaboration. It enables teams to plan projects, track progress, automate workflows, and manage tasks within a familiar spreadsheet-like interface. With features like Gantt charts, dashboards, and real-time updates, Smartsheet helps organizations streamline operations and enhance productivity. ​
    Yes, Smartsheet is scalable and caters to organizations of all sizes, including large enterprises. It offers advanced features such as automated workflows, resource management, and integrations with tools like Microsoft Teams and Slack, making it suitable for complex project management needs across various departments. ​
    Absolutely. Smartsheet integrates with a wide range of third-party applications, including Microsoft Office 365, Google Workspace, Salesforce, and more. These integrations allow for seamless data synchronization and enhanced collaboration across different platforms. ​

    Platforms Supported

    Review Method

    At NitDit, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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