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Progressive Review (2025): Pricing, Pros & Cons

Comprehensive, Customizable Coverage for Modern Drivers and Homeowners Seeking Smart Protection.

What is Progressive?

Progressive Corporation, founded in 1937 and headquartered in Mayfield Village, Ohio, is a leading U.S. insurance provider. Renowned for its innovative approach, Progressive offers a range of insurance products, including auto, home, renters, and commercial policies. With a strong emphasis on technology and customer-centric solutions, it serves over 37 million customers nationwide, making insurance accessible and efficient.​

Progressive Company Details

Founded in 1937 by Joseph Lewis and Jack Green, Progressive Insurance is headquartered in Mayfield Village, Ohio. As of 2023, it ranks as the second-largest personal auto insurer in the United States, with a market share of 15.2%. The company offers a comprehensive range of insurance products, including auto, home, renters, motorcycle, RV, boat, life, and commercial insurance. Progressive is recognized for its innovative approach, being the first to allow customers to purchase insurance policies over the phone in 1993 and to have a website in 1995. With over 61,000 employees nationwide, Progressive operates through various channels, including independent agents and direct online sales. The company is committed to fostering equity, building communities, and making progress possible through initiatives like the Keys to Progress program and support for homelessness. In 2023, Progressive reported a net income of $3.9 billion and net premiums written increased by 20% to $61.6 billion.

Company Name: The Progressive Corporation

CEO Name: Tricia Griffith

Est Year: 1937

Employees: 42,133

HQ Location: Mayfield Village, OH

Progressive Demo & Media

Top Features of Progressive

Snapshot Program – Rewards safe driving with discounts.
Customize coverage to fit budget.
Save by combining multiple policies.
Avoid rate hikes after accidents.
Reduces deductible over claim-free periods.
Protects drivers using rideshare apps.
Covers aftermarket vehicle modifications.
24/7 help for vehicle issues.
Covers expenses during travel disruptions.
Benefits increase with customer tenure.

Pros of Progressive

  • Wide range of coverage options
  • Multiple discounts available for customers
  • User-friendly online tools and app
  • Competitive rates for DUI drivers
  • Offers rideshare and pet coverage
  • Accident forgiveness programs available​
  • Cons of Progressive

  • Customer service rated below average
  • Rates may increase over time
  • Limited home insurance add-ons
  • Higher premiums for teen drivers
  • Mixed reviews on claim handling​
  • Progressive Pricing

    ​Progressive Insurance offers competitive pricing tailored to various customer needs. For auto insurance, the average monthly premium ranges from $79.83 in low-cost states to $157.27 in high-cost states, depending on factors like location and coverage level . Minimum coverage averages around $697 annually, while full coverage is approximately $1,960 per year . Commercial auto insurance costs vary based on business type, with contractor vehicles averaging $257 per month and for-hire transport trucks up to $1,041 monthly . Progressive also provides discounts for bundling policies, safe driving, and paying premiums in full, helping customers manage their insurance expenses effectively.​

    Progressive Review Competitor Price Comparison

    Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

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    Progressive User Reviews

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    What Kind of Support Progressive Offers?

    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Phone

    Progressive FAQs

    You can pay online, via mobile app, by phone, text, mail, or set up automatic payments.
    Yes, if you have rental reimbursement coverage, Progressive can cover rental costs while your car is in the shop.
    Snapshot is a usage-based insurance program that personalizes your rate based on your driving habits.

    Platforms Supported

    Review Method

    At NitDit, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: NitDit is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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