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Housecall Pro Review (2025): Pricing, Pros & Cons

Launch a risk-free trial to discover how simple it is to enhance scheduling, dispatching, billing, and money collection for your home services company.

What is Housecall Pro?

Housecall Pro is a comprehensive, cloud-based field service management platform designed to streamline operations for home service professionals. Serving over 45,000 businesses across the U.S. and Canada, it caters to industries such as HVAC, plumbing, electrical, and cleaning.

The platform offers a suite of tools including scheduling, dispatching, invoicing, payment processing, and customer communication, all accessible via desktop and mobile applications. By consolidating these functions into one user-friendly interface, Housecall Pro enables service businesses to enhance efficiency, reduce operational costs, and improve customer satisfaction. ​

Housecall Pro Company Details

Housecall Pro is a field service management software company based in San Diego, California. Founded in 2013 by Roland Ligtenberg and Ian Heidt, the company aims to streamline and automate business operations for service professionals.

Housecall Pro serves a wide range of industries, including HVAC, plumbing, electrical, landscaping, and more. The company has received funding from investors like Y Combinator and Lightspeed Venture Partners.

Company Name: Codefied Inc.

CEO Name: Michael Beaudoin

Est Year: 2013

Employees: 1001-5000

HQ Location: Denver, Colorado, United States

Michael Beaudoin CEO at Housecall Pro
Michael Beaudoin
CEO

Housecall Pro Demo & Media

Top Features of Housecall Pro

Field Service Management Software
Billing and Invoicing
Contact Database
Contract Management
Client Database
Dispatch Management
Electronic Signature
Inventory management
Mobile Access
Payment Collection in the Field

Pros of Housecall Pro

  • Positive overall experience.
  • Easy scheduling and conversion of estimates.
  • Top-class support team.
  • All-in-one solution for scheduling and reviews.
  • Fits the business model well, easy to use.
  • Cons of Housecall Pro

  • Customer service issue with missing billable work.
  • Bugs and issues go unacknowledged for days.
  • Employee time tracking is lacking.
  • System has constant problems, difficult to get help.
  • Housecall Pro Pricing

    There are three pricing levels available for Housecall Pro: Basic, Essentials, and Max. The $49/month Basic package offers real-time dispatching, scheduling, and billing among other capabilities. Online booking and employee time monitoring are included in the Essentials plan, which costs $129 per month.

    Employee GPS map tracking and customizable reports are included in the $279/month Max plan. Pricing for the Max+ plan, which is available upon request, includes strategic account management and enhanced reporting for bigger teams.

    Basic
    $49.00 1 Users
    NA
  • Drag & drop scheduling
  • Real-time dispatching
  • Paperless invoicing
  • Easy estimates
  • Customizable text notifications
  • In-app employee chat
  • Essentials
    $129.00 5 Users
    NA
  • Everything in Basic, plus:
  • QuickBooks integration
  • Visual price bookFlat rate pricing
  • Custom checklists
  • Equipment tracking
  • Premium review management
  • Employee GPS tracking
  • Employee time tracking
  • Postcard & email marketing
  • Expense cards
  • Save key performance reports
  • Live website visitor chat
  • Zapier integration
  • MAX
    Contact Us 8 Users
    NA
  • Everything in Essential, plus:
  • Advanced reporting for detailed insights.
  • Integrate data via open API for flexibility.
  • Key accounts onboarding specialist for personalized assistance.
  • Escalated phone support for urgent issues.
  • Add users for $35/mo each for scalability.
  • Housecall Pro Review Competitor Price Comparison

    Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

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    97%

    Rippling

    Rippling

    No

    $8

    Custom

    93%

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    Housecall Pro User Reviews

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    What Kind of Support Housecall Pro Offers?

    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Forum & Ticket
    Phone

    Housecall Pro FAQs

    A field service management tool called Housecall Pro was created to help service providers run their businesses more efficiently and automatically.
    A number of services are available with Housecall Pro, such as customer administration, invoicing, scheduling, dispatching, and payment processing.
    Indeed, Housecall Pro offers a smooth experience for both companies and clients by integrating with well-known accounting and payment systems.
    Various pricing tiers are available from Housecall Pro depending on the needed features and user count. Monthly pricing is $49 at launch.
    Yes, users can test out Housecall Pro’s software and determine if it suits their needs during a free trial period.
    Indeed, Housecall Pro uses industry-standard encryption to safeguard user data since it takes security seriously.

    Platforms Supported

    Review Method

    At NitDit, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: NitDit is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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