Starwood Pet Travel Review (2025): Pricing, Pros & Cons

Starwood Pet Travel offers comprehensive domestic and international pet relocation services. Their offerings include door-to-door transportation, assistance with travel documentation, coordination of veterinary requirements, and guidance on import/export regulations. They specialize in relocating cats and dogs, ensuring a seamless experience for both pets and their owners.

No, Starwood Pet Travel arranges transportation exclusively for pets. While they handle all aspects of your pet’s journey, including logistics and documentation, human passengers are responsible for making their own travel arrangements. It’s not required for you to be on the same flight as your pet, and Starwood can coordinate pick-up or drop-off with a designated person if needed.

Airlines have strict regulations regarding items that can accompany pets. Permissible items include:

• Original travel documents
• An IATA-compliant travel kennel
• A crate pad no more than 3 inches thick
• A thin blanket, t-shirt, or towel with familiar scents
• Optional pee pad
• Two food/water cups that attach to the kennel door
• A zip-lock bag with 2-3 servings of food

To import a pet into the U.S., the following conditions must be met:

• The pet must be at least 6 months old
• An ISO-compatible microchip is required
• Valid rabies vaccination
  • If vaccinated in the U.S., entry is permitted via CDC-approved airports without an import permit
  • If vaccinated outside the U.S., a rabies titer test and import permit are necessary, along with arrival at an approved airport

Starwood offers a feature called CareTags, which allows for real-time tracking of your pet’s journey. Their team provides regular updates, ensuring transparency and peace of mind throughout the relocation process.

Starwood Pet Travel has received positive feedback from customers, with an average rating of 4.9 out of 5 based on 3,976 reviews. Clients often highlight the company’s professionalism, clear communication, and compassionate care for pets during transit.

No, Starwood Pet Travel does not sell animals or typically work with breeders. They focus on assisting individuals who need to relocate their existing pets, ensuring a safe and smooth transition to new locations.