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Bigin by Zoho CRM Review (2025): Pricing, Pros & Cons

Simple, Powerful CRM Solution Designed to Streamline Sales for Small and Growing Businesses.

What is Bigin Door Zoho CRM?

Bigin by Zoho CRM can help you streamline your customer management process by organizing contacts, tracking deals, and automating repetitive tasks—all from a single, easy-to-use platform. It reduces the need for manual data entry, improves team collaboration, and enhances customer communication through email and phone integration. For small businesses, it’s a cost-effective way to boost productivity, stay on top of sales pipelines, and deliver a better customer experience.

Bigin by Zoho CRM Company Details

Zoho Corporation is a privately held Indian multinational technology company founded in 1996 by Sridhar Vembu and Tony Thomas. Headquartered in Chennai, India, with a global presence including Austin, Texas, Zoho specializes in developing cloud-based software solutions for businesses. The company offers over 55 applications across various domains such as sales, marketing, customer support, finance, and human resources, serving more than 100 million users worldwide. Zoho is renowned for its commitment to user privacy, choosing not to rely on ad-based revenue models. Emphasizing innovation and self-reliance, Zoho invests heavily in research and development, maintaining its independence without external funding.

Company Name: Zoho Corporation

CEO Name: Shailesh Kumar Davey

Est Year: 1996

Employees: 12

HQ Location: Chennai, Tamil Nadu, India​

images 18
Shailesh Davey
CEO

Bigin by Zoho CRM Demo & Media

Top Features of Bigin by Zoho CRM

Track deals through customizable stages.
Connect via email, calls, and social media.
Automate tasks and follow-ups efficiently.
Tailor modules to fit business needs.
Make and receive calls within CRM.
Manage CRM data from mobile devices.
Embed forms to collect website leads.
Sync with tools like Google Workspace.
Monitor performance with visual reports.
Manage various workflows simultaneously.

Pros of Bigin by Zoho CRM

  • Affordable pricing for small businesses​
  • Intuitive and user-friendly interface
  • Visual pipeline management tools​
  • Seamless integration with Zoho apps​
  • Built-in VoIP calling features​
  • Mobile apps for on-the-go access​
  • Free plan available for starters
  • Quick setup with minimal training​
  • Customizable pipelines and fields​
  • Effective workflow automation capabilities
  • Cons of Bigin by Zoho CRM

  • Limited customization options are available​
  • Lacks advanced marketing features​
  • No AI-powered functionalities included​
  • Restricted third-party integrations support
  • No dedicated Windows desktop app​
  • Limited scalability for growing businesses​
  • Absence of document library feature​
  • Limited team collaboration tools​
  • Offline access is not supported​
  • Bigin by Zoho CRM Pricing

    Bigin offers a free plan for one user with essential CRM features at $0 per month. The Express edition is $7 per user per month billed annually (or $9 month-to-month), while the Premier edition is $12 per user per month annually ($15 month-to-month). The new Bigin 360 tier starts at $18 per user per month (annual billing) or $21 monthly.
    Free Edition
    $0.00
    Single Pipeline 500 Records Instant Workflows (3) Telephony Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration Apps for iOS, iPadOS, Android and macOS Developer APIs Standard Dashboard
    Express
    $7.00
    Team Pipelines (3) 50,000 Records Instant Workflows (10) Email Integration No-code web forms for lead capture 10 custom fields/module Customizable dashboards with charts and KPIs Integrate with Zoho Books/Invoice, Zoho Meeting Integrate with Google Workspace, Microsoft 365, Zoom Meeting, Mailchimp and Twitter Additional capabilities via Toppings
    Premier Edition
    $12.00
    Team Pipelines (5) 100,000 Records Advanced workflows (30) Advanced automation with stage transition rules Sell globally with multiple currencies Additional field type: Lookup, user fields 25 custom fields per module Increased feature limits

    Bigin by Zoho CRM Review Competitor Price Comparison

    Find the most cost-effective solution for your business. Check the price comparison of all the software that we listed in this category. 

    Product Name

    Logo

    Free Plan

    Min Price

    Max Price

    Score

    Remofirst

    Remofirst

    No

    $19

    $199

    91%

    Remote

    Remote

    Yes

    $29

    $599

    93%

    Justworks, Inc

    Justworks, Inc

    No

    Custom

    Custom

    97%

    Omnipresent

    omnipresentgroup logo

    No

    $29

    Custom

    95.75%

    Velocity Global

    velocity global llc

    No

    $599

    Custom

    96.5%

    Snapchat

    300x0w

    Yes

    $2.50

    $14.99

    98%

    Ramp

    Ramp Logo

    Yes

    $15

    Custom

    98.25%

    Homebase

    homebase uk logo

    Yes

    ₹1,500

    ₹3,000

    98.75%

    When I Work

    When I Work

    Yes

    $2.50

    $8.00

    97%

    Rippling

    Rippling

    No

    $8

    Custom

    93%

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    Bigin by Zoho CRM User Reviews

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    What Kind of Support Bigin by Zoho CRM Offers?

    Email Support
    Tutorial Videos & Documentation
    Phone

    Bigin by Zoho CRM FAQs

    Bigin is a streamlined, pipeline-centric CRM designed specifically for small and micro businesses seeking simplicity and affordability. It offers essential features like contact management, deal tracking, and workflow automation. In contrast, Zoho CRM caters to larger enterprises with more complex needs, providing advanced functionalities such as AI-driven analytics, extensive customization options, and deeper integrations. Bigin serves as an ideal entry point for businesses new to CRM systems, while Zoho CRM is suited for organizations requiring comprehensive customer relationship management solutions. ​
    Yes, Bigin facilitates easy data migration from spreadsheets. Users can import contacts, companies, deals, and other records directly from CSV files. The platform provides a step-by-step import wizard that allows mapping of spreadsheet columns to corresponding fields in Bigin, ensuring a smooth transition from manual data management to an organized CRM system. ​
    Currently, Bigin does not offer direct integration with LinkedIn Sales Navigator. However, users can employ workarounds, such as exporting data from Sales Navigator to Zoho Sheet and then integrating Zoho Sheet with Bigin using Zoho Flow, which allows for automation of data transfer without additional costs. ​

    Platforms Supported

    Review Method

    At NitDit, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: NitDit is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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