Call Tracking
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10 Best Call Tracking Software

A list of top call tracking software that you can use to track inbound as well as outbound calls for your business.

Top 5 Call Tracking Software

  Hubspot Call Tracking
  WhatConverts
  800response
  CrazyCall

Call tracking software can be verh handy to keep a track of all the conversations with your leads and nurture them properly. It allows you to know which marketing campaigns are working and which ones need to be improved.

Keeping a track of all inbound and outbound calls can create highly valuable data for your business.

There are many call tracking software apps on the market. But, which one is the best for your business? Here is a list of some of the top call tracking software apps that you can use for your business.

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Featured Call Tracking Software

HubSpot Logo NitDit
95%

NitDit Score

Hubspot Call Tracking

Free Version

No

Min Price

$45/Month
Hubspot’s call tracking system is deeply integrated into their CRM making it easier for businesses to prioritize their sales calls. Users can make calls right from the CRM interface and track them within the CRM interface.
WhatConverts Logo
94%

NitDit Score

WhatConverts

Free Version

No

Min Price

$30/Month
A powerful lead tracking and reporting solution for businesses, WhatConverts comes with call tracking, chat tracking form tracking options so that you never miss a lead. It comes with a user-friendly interface, auto-organized leads and more.

More Call Tracking Software

callrail-call-tracking logo
92%

NitDit Score

CallRail

Free Version

No

Min Price

$45/Month
CallRail gives you the option to track all the conversations with your leads done through calls, text messages, chat or any other means. All your data will be safe and handy for you to manage your leads properly.
800response Logo
92%

NitDit Score

800response

Free Version

No

Min Price

Custom
800response can offer you a toll-free vanity number for your business to make it more professional. It comes with comprehensive call tracking and analytics so that you can convert your leads with ease.
ActiveDemand Logo
91%

NitDit Score

ActiveDemand

Free Version

No

Min Price

$20/Month
ActiveDemand can automate a number of your marketing processes to make your team more productive. You can use this software to manage all your social media, SMS, and other marketing campaigns. It comes with a complete call tracking system.
CallAction Logo
91%

NitDit Score

CallAction

Free Version

No

Min Price

$224/Month
CallAction is a handy lead generation and automation software that you can use to generate leads, follow-up, and nurture them for a long-term relationship. You can track your calls, text messages, and emails using the CallAction system.
callfire logo
92%

NitDit Score

CallFire

Free Version

No

Min Price

$99/Month
Comprehensive texting and calling solutions for businesses, CallFire can help you to reach more customers for your business. It comes with a call tracking option, you can send voice reminders to thousands of customers and more.
91%

NitDit Score

CallSource

Free Version

No

Min Price

Custom
CallSource offers call management, vanity phone number for businesses, reputation management, performance management and a number f other services to help your business grow.
93%

NitDit Score

Convirza

Free Version

No

Min Price

$19/Month
With Convirza, you can track both inbound and outbound calls to make sure that you have all the conversations with your customers and leads.
CrazyCall Logo
93%

NitDit Score

CrazyCall

Free Version

No

Min Price

$20/Month
CrazyCall is a cloud-based call tracking and analytics software. It offers recording calls, call forwarding, caller ID, and more. CrazyCall also provides real-time insights into your call data.

Best Call Tracking Software In Detail

1. Hubspot

Hubspot’s call tracking system is among the best in the market. It is a robust system that can track both inbound and outbound calls. The software includes automatic call recording, caller ID, and voicemail transcription.

Call tracking is easier because you can easily integrate your CRM and various third-party apps with Hubspot. In addition, you get comprehensive call recording analytics that helps you understand your customer’s journey. 

You get the support of Voice Over IP and your desk phone, so it becomes easier to manage your calls. As the calls are automatically logged into the CRM, you can keep track of all the interactions with your customers.

You also get real-time alerts so that you never miss an important call. Moreover, you also get free email tracking and management features with Hubspot. Furthermore, you can also track both inbound and outbound calls and provide features like automatic call recording, caller ID, and voicemail transcription.

Hubspot features:

  • Seamless call tracking 
  • In-depth data analytics

Pricing — The price starts at $45 per month.

Hubspot’s call tracking

2. WhatConverts

WhatConverts is a powerful call tracking software that provides detailed insights into your marketing campaigns.

In addition, it helps you track which campaigns are working. With WhatConverts, you can track both inbound and outbound calls, web form submissions, and chat conversations. This way, you get a holistic view of your customer’s journey. WhatConverts also provides automatic call recording, lead scoring, and integration with various CRMs.

You can run multiple experiments at the same time and see which ones are working better for you. WhatConverts also provides a 14-day free trial so that you can try out the software before committing to it.

As a result, you can gather meaningful data to help you improve your marketing campaigns. Moreover, you can manage multiple projects simultaneously and track all your marketing efforts in one place.

WhatConverts features:

  • Multi-channel call tracking 
  • Lead scoring feature

Pricing — The paid plans start from $30 per month

WhatConverts Call Tracking

3. CallRail

CallRail is a call tracking software that provides insights into your marketing and advertising campaigns. It helps you track which campaigns are generating leads and sales.

With CallRail, you can track phone calls, web forms, and chat conversations. This way, you can see which channels are working and which ones you need to optimize.

CallRail also provides call recording, lead scoring, and integration with various CRMs. As a result, you can easily fine-tune your campaigns and see which ones work better for you. 

More than 175,000 organizations are using CallRail to improve their marketing campaigns. Moreover, it offers a 14-day free trial so that you can try out the software before committing to it.

CallRail is a powerful call tracking software that can help you improve your marketing campaigns. Moreover, if you have multi-channel campaigns, you can track all your channels in one place.

In addition, you can also improve your team’s communication by using the call recording feature.

CallRail features:

  • Phone call tracking
  • Web form tracking 

Pricing — Price starts from $45/per month.

CallRail

4. 800response

800response is a cloud-based call tracking and lead management software. It provides detailed insights into your marketing campaigns and helps you track which ones are performing and which need to be tweaked.

800response also provides automatic call recording, lead scoring, and integration with various CRMs. As a result, you can boost customer acquisition and sales with 800response.

You will know what’s working and where to focus your efforts with real-time lead tracking reports. Moreover, your sales reps can easily follow up with leads using the 800response’s advanced features. You can also rank leads by key demographic attributes that help you focus on the most valuable prospects.

The overall call recording and leads filtering are quick using this software. You can optimize conversations and nurture each lead to improve customer experience and increase sales.

800response features:

  • Lead filtering options for higher conversion
  • Robust analytics features for better decision-making

Pricing — You need to contact the 800response team to know about its price

800response

5. ActiveDemand

ActiveDemand is a popular call tracking software app. It offers many features such as call recording, caller ID, call forwarding, and more. ActiveDemand is an excellent choice for businesses of all sizes. ActiveDemand is suitable for companies of all sizes.

You can create advanced call attribution campaigns that help you track and analyze your marketing campaigns. Moreover, call recording and forwarding is an excellent features for businesses that want to improve customer service. 

With ActiveDemand, your sales team can manage their calls more efficiently. It offers a call routing feature that allows you to route calls to the right agent. You can also use ActiveDemand to create custom reports.

The reports give you insights into your marketing campaigns and help you track your progress. In addition, call transcription is handy for businesses that want to improve their customer service. 

ActiveDemand features:

  • Support of custom report creation
  • Quick call transcription

Price — You need to contact the ActiveDemand team for pricing

ActiveDemand

6. CallAction

CallAction is among the best in-bound call-tracking and recording software. It’s a cloud-based solution that has an intelligent call routing feature. It allows you to route calls to the right agent based on customer needs and location.

CallAction also has a lead capture feature that will enable you to automatically capture leads from your website. Then, you can quickly export these leads into your CRM for follow-up.

Moreover, you also get SMS automation that helps you nurture leads and turn them into customers. CallAction integrates with popular CRMs like Salesforce, HubSpot, and Zapier. CallAction is an ideal call recording tool for businesses that want to increase sales and improve customer service quickly.

If you have more mobile customers, then CallAction is the right tool for managing and tracking your inbound calls. You get a 14-day free trial with all features included. 

CallAction features:

  • Multiple integration options
  • Easy-to-use

Pricing — The price starts from $155 per month

CallAction

7. CallFire

If you’re looking for a minimalistic call tracking software app, CallFire is a good option. It offers all the features you need without any frills. Whether you need an international or a local number for your customers, CallFire has you covered.

It also offers various features such as call recording, call forwarding, and voicemail. Your sales team can quickly start using CallFire with its simple interface. And, if you need help, the customer support team is always available to assist you.

Moreover, you can set custom notifications in CallFire, so you never miss an important call. The pricing is also very competitive, starting at just $0.05 per minute. There’s even a free trial to test the features before committing to a plan. It’s an excellent tool to get started and one of the best call-tracking software apps on the market.

Key features:

  • Minimalistic interface
  • International and local numbers

Pricing — $0.05 per minute/text to $599 per month

CallFire

8. CallSource

If your business needs heavy appointment bookings and detailed lead analysis, CallSource is the best call tracking software for you. It offers features like recording and transcription, which can be extremely helpful in evaluating your customer service calls.

In addition, CallSource’s integration with Salesforce means that all your data will be seamlessly integrated into your CRM system.

With CallSource’s lead scoring feature, you can quickly identify your best customers and follow up with them immediately. This call tracking software app also offers call coaching, which can help you train your employees to handle customer calls more effectively.

The overall interface is user-friendly and easy to navigate. CallSource is a good tool for those looking for more in-depth call tracking features. In addition, you get various automation features that come in handy for businesses that need to track many calls. 

CallSource features:

  • Auto-alert feature
  • In-depth call tracking analytics

Pricing — You need to contact the CallSource team to know about the pricing

CallSource

9. Convirza

The Convirza tool is known for its ability to track and record both inbound and outbound calls. As a result, this software is excellent for businesses that want to understand how their marketing campaigns perform.

It also provides detailed insights about each call, including its duration, location, and keywords. So whether you’re a startup, small business, or enterprise, Convirza has a plan that will fit your needs.

The best part about Convirza is that it offers a free 14-day trial, so you can test the features before committing to a paid plan. For example, dynamic call tracking lets you see which marketing campaign drives the most phone calls.

You can also set up custom reports and track specific call metrics. In addition, you can use dynamic number insertion to track calls from particular campaigns or channels.

If you’re looking for a tool that does it all, Convirza is an excellent option as you can manage your call tracking and recording all in one place.

Convirza features:

  • Dynamic call tracking
  • Call analytics

Pricing — Price starts from $29 per month.

Convirza

10. CrazyCall

CrazyCall is a cloud-based call tracking and analytics software. It offers recording calls, call forwarding, caller ID, and more. CrazyCall also provides real-time insights into your call data.

The sales team can easily reach customers and prospects using this software. The inbound call management system is simple to use and offers many features. 

With its lead generation call-back feature, sales reps can easily make calls to customers who have visited your website or called your business.

In addition, CrazyCall’s live dashboard shows you how many calls have been made, received, and missed. You can also see the average call duration, top keywords, and more.

CrazyCall features: 

  • Easy-to-use interface
  • Call recording and tracking features

Pricing — Price starts from $11 per month.

CrazyCall

Also, read the following articles:

FAQs About Call Tracking Software

Q1. What is a Call Tracking Software? A call tracking software is used by businesses to track inbound and outbound calls with potential customers to gather data.
Q2. How a Call Tracking Software Can Help? A quality call tracking software can help businesses improve their lead management process and build rich data. It can help marketers to improve their overall marketing campaigns.
Q3. Are Call Tracking Software Free to Use? No, most of the call tracking software are paid products.

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Best Call Tracking Software Price Comparison

Quick price comparison of all the products in this list.

CallRail
callrail-call-tracking logo

Free Version

No

Min Price

$45/Month

NitDit Score

92%
800response
800response Logo

Free Version

No

Min Price

Custom

NitDit Score

92%
ActiveDemand
ActiveDemand Logo

Free Version

No

Min Price

$20/Month

NitDit Score

91%
CallAction
CallAction Logo

Free Version

No

Min Price

$224/Month

NitDit Score

91%
CallFire
callfire logo

Free Version

No

Min Price

$99/Month

NitDit Score

92%
CallSource

Free Version

No

Min Price

Custom

NitDit Score

91%
Convirza

Free Version

No

Min Price

$19/Month

NitDit Score

93%
CrazyCall
CrazyCall Logo

Free Version

No

Min Price

$20/Month

NitDit Score

93%

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