Sendcloud Review: Top Features, Pricing, Pros & Cons

Sendcloud is s feature-rich platform that aims to increase efficiency in the shipping process. Discussed below are a few of its important features.

Multi-Carrier Strategy 

The platform supports multiple carrier options. Such flexibility is of utmost importance for any eCommerce company aiming for international growth. Also, this option is highly beneficial for reducing money on shipping costs. 

All that one needs to do is mix and match the different rates and figure out the cheapest rate. 

Another obvious benefit of having multiple carrier options is that, as a business, you will always have a backup option ready if things ever go wrong. Consequently, it increases the conversion rate by reducing cart abandonment. 

It is possible to have a full-fledged integration of all the international carriers on Sendcloud. 

Sendcloud Checkout Optimization

Sendcloud allows the users to optimize checkout, which helps increase conversion. You can present the users with all the shipping methods by providing the input to Sendcloud. The platform will then directly show the same on the checkout page. 

New features for the customers by Sendcloud include:

• Nominated day delivery: Allows the customers to choose the delivery date
• Next day delivery 
• Conversion-optimized design. 

As a user of Sendcloud, you also have the freedom to combine both the carriers and shipping methods. It allows the users to activate up to 10+ internal carriers. Also, switching between the different carriers is as simple as a click. 

The platform also supports dynamic checkout for Magento 2 and WooCommerce. To activate the dynamic checkout, you must first add shipping methods and zones in Sendcloud. That’s it! 

Sendcloud will then automatically show the same on the checkout page. Subsequently, in the dynamic checkout, the shipment orders are imported with available shipping methods already set. 

Support For Custom Workflow 

Customization and flexibility are the USP of Sendcloud. Firstly, the platform is flexible with almost all the carriers. You can use branded emails and a tracking page without any extra buck when using Sendcloud. 

You can also create customs documents on Sendcloud. This feature is beneficial for any eCommerce company to go global. Furthermore, it eases the process of customs clearance. Along with the shipping label, Sendcloud also automatically generates the CN22 form.

Lastly, you can schedule the pickups and drop-off of the package at your convenience. 

To sum it all up, the customization and flexibility of Sendcloud ultimately help in saving your time and effort by automating the shipping process. 

Branded Tracking

You can also use Sendckoud to keep your customers in the loop with branded tracking pages and messages. It is beneficial to build customer loyalty, which boosts future sales because of the excellent customer experience. 

Sendcloud allows the users to connect with the customers directly after the checkout. Are you wondering how? Firstly, it sends automatic shipment updates to customers via email. This tracking process can be fully automated. 

Secondly, the platform supports multi-language tracking, which is essential for eCommerce to go global. It also plays a massive role in increasing business revenue. 

The tracking page is also helpful for sharing with the customers the following:

• Promo codes 
• Upcoming sales 
• Product recommendations.

A tracking page is an effortless way to increase the conversion rate of your business. Branded tracking is helpful in many ways. To begin with, It provides the company with a way to stay in touch with the customers.

Furthermore, automatically updating the customers resolves a customer’s queries before they become a query.

By automating the workflow, you can also reduce manual errors. It highly reduces the workload by eliminating the need to correct manual mistakes. 

Easy Return

Return is a big problem for many eCommerce companies. However, Sendcloud reduces the workload associated with it to a large extent. On Sendcloud, you can create a branded return portal for your company. 

The portal will then allow your customers to create their return labels automatically. It smoothens the entire return process.

The best feature of Sendcloud in the context of easy returns are:

• Creation of return rules 
• Free returns 
• Paid returns 
• Branding reinforce 
• Return disability for items 

You can create this entire unique logistics framework without any coding. Also, with the paid return option, it is possible to earn back a piece of the revenue. 

With Sendcloud, you can revolutionize the entire return method. It is because the platform empowers you to provide our customers with 450 return methods. 

If you want to grow your online business or eCommerce store globally, it is essential to make it easier for the customers to return a product. With accessible returns, you can build trust and loyalty not only of national customers but also of international customers too.

An added advantage of Sendcloud is that it allows users to analyze return trends. The rich insight of the return data is constructive for optimizing sales in the future by improving the retention rate. Let us now have a look at Sendcloud’s analytics. 

Powerful Analytics And Data Insights

Sendcloud comes with an analytics dashboard to shed light on significant trends. The dashboard provides insights on:

• Shipping data 
• Recurring peaks 

Based on this information; it is possible to customize your workflow for better returns. 

The analytics of Sendcloud covers the data of the last 30 days concerning the shipment amounts. Also, the shipping data can be exported as a CSV file with just a click making it possible to run further analysis on the data. 

It is alright if you do not have the time to go through this data daily. The platform will send you a monthly overview directly in your mailbox. 

How Does It Work?

Now that we know the basic features of Sendcloud, let us shift our focus to its functioning. How does Sendcloud exactly work?

To start with Sendcloud, you first need to connect your online store with the platform. The app supports plenty of integrations, and a few of its popular integrations are:

• Shopify 
• Magento 
• WooCommerce Amazon 
• Prestashop
• Integrating the store with the platform in just two minutes is possible. 

2. In the second step, you need to activate the carriers. Even before the manual activation, Sendcloud activates all the country’s popular carriers. A few of its popular carriers are:

• DHL 
• DPD 
• UPS 
• GLS 
• FedEx

Apart from using the carrier listed on the platform, you have the freedom to upload your very own carrier contract. 

3. Thirdly, you need to focus on optimizing the checkout. It is essential to focus on this as it is common for customers to expect flexible delivery options. 

4. Based on your requirement, you can create a custom workflow for:

• Picking 
• Packing 
• Shipping 

Additionally, you can use it to print the shipping labels of the shipments with just a click. It also supports a barcode scanner. 

Business Locations: Sendcloud is currently available — the Netherlands, the UK, Belgium, Germany, France, Spain, Italy, and Austria. And they will be launching in the USA next year.