Top 25 Zoom Statistics: Facts and Trends

Some of the top Zoom statistics that you need to know about as you start using this popular video conferencing software.

Top Zoom Statistics

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Zoom has become the most popular video conferencing app in the world, with millions of daily meeting participants.

During the Pandemic, the app’s usage has surged as people work from home and attend school remotely. Whether for work or personal use, Zoom has many features that make video conferencing fun and easy.

In this article, we’ll share impressive Zoom statistics that show just how popular the app has become.

Editor’s Choice Zoom Stats

  • Over $4 billion in revenue in 2021
  • Users surged by 2900% during the Pandemic
  • 45 Billion annual webinar minutes
  • 850 Million daily meeting participants by 2022

Zoom has generated over $4 billion in revenue in 2021, a jump of 53% YoY.

Zoom has generated more than $4 billion in revenue, which is a jump of 53% when compared to 2020. Moreover, it is expected that the company will generate around $11.2 billion by 2025.

Zoom revenue

Source

Zoom was among the fastest-growing apps during the Pandemic; Participants surged by 2900%

Zoom was among the fastest-growing apps during the Pandemic, with a surge of 2900% in participants. The app usage grew from 10 million in December 2019 to 300 million in April 2020. In addition, the company’s stock prices also surged by more than 60% during the Pandemic.

Source

Zoom has more than 191K enterprise customers as of February 2022

According to Zoom’s business data, as of February 2022, they had over 191,000 enterprise customers. It is an increase from 130,000 in September 2020. Moreover, their paying customer base increased from 10,200 in December 2019 to over 600,000 in December 2020.

Source

Zoom gets more than 45 billion annual webinar minutes.

As of May 2020, Zoom gets more than 45 billion webinar minutes annually. It is a massive increase from the 20 billion webinar minutes in 2019. Moreover, even after the Pandemic, it is expected that the company will get around 3X webinar minutes by 2022. 

Zoom has 300 million daily meeting participants.

As of April 2020, Zoom has 300 million daily meeting participants. It is a massive increase from the 10 million Daily Meeting Participants in December 2019. Moreover, it is expected that the company will have around 850 million daily meeting participants by 2022

Source

Zoom has 2,200+ customers contributing more than $100K every year.

As of October 2021, Zoom has over 2,200 customers who contribute more than $100,000 annually. In addition, the company also has over 600 enterprise customers spending more than $1 million annually.

Zoom Statistics

Large enterprise contributes an average of $108,529 in annual revenue.

Matthew Woodward reports that large enterprises contribute an average of $108,529 in annual revenue. It is because they have a more significant number of employees and need to hold video conferences more often.

In addition, they also use other features of Zoom, such as webinars and events, which contribute to the company’s revenue. 

Zoom platform hosts over 3.3 trillion meeting minutes per year.

According to Zoom business data, their platform hosts over 3.3 trillion meeting minutes annually. This number has increased rapidly as the company continues to grow in popularity.

Moreover, Zoom’s average daily meeting minutes rose from 10 billion in December 2019 to 300 billion in April 2020. 

Source

Zoom organized over 45 billion webinar minutes in Q3 of 2021

According to Zoom’s data, they organized over 45 billion webinar minutes in Q3 of 2021. This increases from the 35 billion webinar minutes in Q2 of 2020.

As of February 2021, according to Statista, Zoom had over 10 million daily meeting participants, increasing from just 2 million in December 2019. 

Zoom added revenue of $882 million in earnings over the last quarter of FY 2021

In the last quarter of FY 2021, Zoom added revenue of $882 million, an increase of 169% compared to the same period in 2020. In addition, their net income also increased by 575% to reach $270 million. 

Zoom has around 88 customers that bring $1 million in yearly revenue as of Q2 of FY 2022

As of Q2 of FY2022, Zoom has 88 customers, bringing in $1 million or more per year in revenue. It was up from just 12 customers a year ago. In addition, the company has over 2,000 customers that bring in more than $100,000 per year. 

10,000+ Zoom Phone customers employ more than ten staff in their businesses

More than 10,000 Zoom Phone customers employ more than ten staff in their businesses. It indicates that large enterprises are using the app for work communication. In addition, the app has also seen a surge in popularity among small businesses and individuals.

The Zoom app got over 485 million downloads across iOS and Google Play in 2020

The Zoom app was downloaded over 485 million times in 2020 across iOS and Google Play. It increased from 2019 when the app was downloaded around 35 million times. 

Zoom has 1,500+ apps available for download on the Zoom App Marketplace.

As of March 2021, there are 1,500+ apps available for download on the Zoom App Marketplace. These include productivity apps, security features, and integrations with other business tools. Compared to other platforms, Zoom offers more app options to its users.

In April 2020, Zoom got over 3.5 million downloads daily.

In April 2020, during the Pandemic, Zoom got over 3.5 million downloads in a single day which was a record for any app at that time. After that, it became among the most downloaded apps in the US.

Over half of the Zoom Cloud Meetings app users are under 35 years.

Over half of the Zoom Cloud Meetings app users are under 35. It is likely due to the increase in remote work and online learning during the COVID-19 Pandemic.

Around 55% of $100,000-or-higher revenue Zoom customers began with a free trial.

Around 55% of Zoom customers who generate $100,000 or more in revenue start with a free trial. So it shows how important it is to offer a free trial for your product. Moreover, it helped Zoom in increasing its customer base as well. 

Around 67% of customers discovered Zoom from a colleague or a friend

Around 67% of customers discovered Zoom from a colleague or a friend. The most common way people found out about the app was through search engines at 21%.

Around 63% of people use Zoom to chat with friends and family.

Around 63% of people use Zoom to chat with friends and family. Moreover, people use it for work (89%), online learning (11%), and then other purposes such as webinars, events, and conferences (5%).

In 2017, around 700,000 businesses used Zoom.

In 2017, around 700,000 businesses used Zoom. This number has increased exponentially, and as of 2020, over 4 million business customers are using Zoom. In addition, more than 40% of the Fortune 500 companies will use Zoom for virtual meetings in 2020.

Surprisingly, around 40% of people believe Zoom lacks product/market fit.

40% of people believe Zoom still lacks product/market fit. It is surprising because the company has grown exponentially and become a household name. Moreover, less than 40% of people would be disappointed if Zoom shuts down or stops working.

In 2019, Zoom’s Net Promoter Score (NPS) was over 70

Zoom’s Net Promoter Score (NPS) was over 70 in 2019. This score indicates that the company had a delighted customer base who would likely recommend the product to others.

Zoom’s headcount surged from 1,702 full-time employees in 2019 to 2,532 full-time employees in 2020

Zoom’s headcount surged from 1,702 full-time employees in 2019 to 2,532 full-time employees in 2020. This is an increase of 49%, and this number is expected to grow even further in the coming years. 

In 2020, there was around 170 million Zoom API integration per month.

In 2020, there were around 170 million Zoom API integrations per month. This number has also continued to grow in 2021, with more businesses and organizations utilizing Zoom for their video conferencing needs. Moreover, the Zoom App Marketplace also has over 1000 apps and integrations. 

Zoom’s revenue surged at a CAGR of 117% from FY 2017 to FY 2020. 

Zoom’s revenue has been growing at a tremendous pace of 117% CAGR from FY 2017 to 2020. In FY 2020, the company generated $2.65 billion in revenue, which is a 169% jump compared to FY 2019.

In the upcoming time, it is expected that the company will continue to grow at a rapid pace due to the increasing demand for video conferencing services.

Wrapping up!

These are some of the most amazing Zoom statistics that show just how popular the app has become.

Whether for work or personal use, Zoom is a great way to stay connected with others. We hope these stats have given you a better understanding of the app and its usage. 

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