crm
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18 Best CRM Software

Some of the top CRM software that you can use to manage and grow your business.

Top 5 CRM Software

  HubSpot
  Salesforce
  Pipedrive
  Zoho
  EngageBay

CRM stands for Customer Relationship Management. This is a cross-company business strategy that is designed and executed in a way that puts the customer first. 

One of the most important outputs that CRMs provide is that it gives a complete and holistic view of all your department’s outputs towards a particular project or client. 

CRMs not only help you improve you in improving your sales, but also help you in enhancing your customer support system, approach towards feedbacks, and overall marketing strategy. 

Previously CRM used to be a thing of large enterprises and multinational companies. But in recent times, thanks to the cheaper options, now almost every other company is using some kind of CRM software perpetually. 

So now that we know what exactly is a business CRM, now let’s take a look at how business CRM software can help.

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Featured CRM Software

mondaycom-logo
95%

NitDit Score

monday.com

Free Version

Yes

Min Price

$8 Seat/Month

monday.com is one of the most comprehensive solutions when it comes to project management and sales CRM software. The platform comes with all the tools to manage and deliver your projects on time.

The software offers you a user-friendly dashboard where you can manage everything for your business. It comes with a task management tool that you can use to manage all the tasks for your business, create a to-do list and assign tasks to your team members.

HubSpot Logo NitDit
95%

NitDit Score

HubSpot

Free Version

Yes

Min Price

$45/month
HubSpot is a leading name when it comes to CRM solutions. It provides you completely free options to get started and you can upgrade to the pro plan when you need more features and resources. From lead generation to connecting with your clients, you can manage everything from a single dashboard.
salesforce Logo
95%

NitDit Score

Salesforce

Free Version

Yes

Min Price

$25/month

Salesforce is another very popular and widely used CRM solution. This can be your virtual office and you can manage your entire team and your clients from a single dashboard. You can automate and simplify a number of repetitive tasks that you need to do on a regular basis.

You can connect with your customers and manage their information effectively with Salesforce CRM.

More CRM Software

MailChimp Logo

92.5%

NitDit Score

MailChimp

Free Version

Yes

Min Price

$9.99/Month
MailChimp is a popular email marketing and automation platform that offers a number of tools and services to grow your business. It comes with ready-to-use email templates and drag and drop email campaign builder to help you create a professional email newsletter. It comes with marketing automation features, CRM to manage the customer journey, A/B testing tool, and more.

Pros

  • Offers free plan
  • Offer ready email templates
  • Easy to use template editor
  • Marketing automations
  • CRM platform to manage customer journey
  • Helpful marketing analytics

Cons

  • Price goes up quickly with added contacts
  • Free plan comes with very limited features

Constant Contact Logo

91.5%

NitDit Score

Constant Contact

Free Version

No

Min Price

$9.99/Month
Constant Contact is a leading email marketing and automation software that comes with over 300 ready email templates and drag and drop campaign builder. It is a great digital marketing and eCommerce marketing solution. Constant Contact comes with a comprehensive CRM solution that you can use to manage your leads and convert them to paid customers.

Pros

  • Drag and drop campaign builder
  • Over 300 ready templates
  • Marketing automation
  • Comprehensive CRM solution
  • Third-party app integrations

Cons

  • Price is on a higher side
  • Price goes up quickly with more contacts
  • CRM is expensive

ActiveCampaign Logo

92.5%

NitDit Score

ActiveCampaign

Free Version

No

Min Price

$9/Month
ActiveCampaign is a complete email marketing and marketing automation platform that comes with a number of different tools and features that you can use to grow your business. Along with the marketing software, it is a comprehensive CRM solution to manage leads, manage contacts and automate a number of important processes.

Pros

  • Comprehensive email marketing features
  • Marketing automation options
  • Create an automated email chain
  • Complete CRM solution
  • Automate contact management process
  • Drag and drop email builder
  • Ready email templates
  • Custom reports

Cons

  • Steep learning curve
  • Pricing goes up quickly as contacts grows

NetSuite Logo

NetSuite CRM

94%

NitDit Score

Free Version

No

Min Price

$129/month
NetSuite CRM gives you the option to manage your prospects, customers, partners, and vendors and give sales, marketing, and support teams from a single dashboard. You can create a lifecycle of your leads and manage them well for better conversion.
Pipedrive Logo

Pipedrive

94%

NitDit Score

Free Version

Yes

Min Price

$12.50/month
Pipedrive is a very effective CRM software to grow your revenue. You can manage your entire sales process, generate leads and sales more with the Pipedrive. You can start with the 14 days free trial to get started.
Creatio Logo

Creatio

94%

NitDit Score

Free Version

No

Min Price

$30/user/month
CRM Creatio is a complete solution to grow your sales and marketing process. You can manage your business from this platform by using the top-quality products it offers.
zoho-crm-logo

Zoho

94%

NitDit Score

Free Version

No

Min Price

$9/user/month

Zoho is another big name among CRM software. It offers a number of products to make it simple for you to manage and grow your business. It will make things simple for you by automating a number of processes that are repetitive. You can manage your sales processes, manage leads and grow conversion.

It will give you the option to connect with your clients with different mediums and offer you detailed analytics to make better decisions.

pipeliner-logo

Pipeliner

93%

NitDit Score

Free Version

No

Min Price

$65/user/month
Pipeliner CRM gives you the tools to get connected with your prospective clients and manage your leads effectively. It comes with a simple and easy-to-use dashboard to manage your entire workflow with ease.

Zengine

92%

NitDit Score

Free Version

No

Min Price

$3995/year
Zengine is a powerful CRM software that enables you to manage your customer relationships more effectively. It comes with features like lead tracking, contact management, activity tracking, and reporting tools
Vtenext CRM Logo

Vtenext

93%

NitDit Score

Free Version

No

Min Price

Custom Pricing
Vtenext is the only all-in-one CRM solution that allows you to manage all Marketing, Sales and After-Sales activities from a single dashboard.
Daylite Logo

Daylite

93%

NitDit Score

Free Version

No

Min Price

$39.33/user/month
Manage your business on teh go with Daylite. A complete CRM solution, you can use Daylite to grow your sales process and overall revenue for your business. It comes with a simple and user-friendly dashboard to manage your workflow.

NetHunt

94%

NitDit Score

Free Version

No

Min Price

$24/user/month
NetHunt CRM is a sales automation tool that helps you manage leads, nurture customer relations, monitor sales progress, and close more deals.
EngageBay Logo

EngageBay

94%

NitDit Score

Free Version

Yes

Min Price

$11.99/user/month
EngageBay is a powerful CRM software designed to help you manage your customer relationships more effectively.
scoro-icon

Scoro

94%

NitDit Score

Free Version

No

Min Price

$26/month

Scoro is a popular and one of the most comprehensive project management software. You can plan and manage all your projects from a single dashboard.

You don't have to move between different tools anymore as you can manage all the aspects related to your business right from Scoro dashboard. Scoro combines the power and functionalities of project management, CRM, billing, and project reporting.

Freshworks Logo

Freshworks

93%

NitDit Score

Free Version

Yes

Min Price

$15/month
Freshworks CRM is an easy-to-use tool for sales, marketing, and support teams. This software aims to solve the problem of unstructured data by offering a data intelligence system that automatically tags information.

01. HubSpot CRM

The first on our list is HubSpot CRM, a popular choice for small businesses and startups. It’s free to use for up to 10 users, making it an affordable option, and its user-friendly interface makes it easy to get started.

HubSpot CRM also integrates with other HubSpot products, such as HubSpot Marketing and HubSpot Sales, making it a comprehensive solution for all your sales and marketing needs.

It gives a holistic experience to managing customer interactions and their data. In addition, users have access to industry-grade marketing and management tools in the cloud. With personalized insights, businesses can grow their customer base and deepen relationships.

A multi-platform app, HubSpot CRM is accessible on any device you use to connect with customers, so it’s compatible with desktops, tablets, and smartphones alike. It integrates well with other leading apps like Gmail, Google Drive, and Microsoft Office 365. 

HubSpot CRM features:

  • Integrates with other HubSpot products
  • Compatible with desktops, tablets, and smartphones
  • Integrates well with other leading apps

HubSpot CRM Pricing:

HubSpot CRM is free to use

Also, don’t miss this list of best HubSpot alternatives.

HubSpot CRM

02. Salesforce CRM

Salesforce is one of the most popular CRM solutions available today. It’s used by small businesses and large enterprises alike, which speaks volumes about its capabilities.

In addition, Salesforce offers an extensive list of features covering almost every aspect of your customer management needs.

It has a strong focus on customer service, so it can be noted that this platform allows you to track interactions with customers and provides tools for live chats, emails, and phone calls.

In addition, its real-time analytics provide managers with constant visibility into each sales rep’s performance.

The Sales Cloud provides Chatter (for collaboration), Einstein Analytics (automated insights), etc. The Service Cloud gives access to tools like Live Agent Chat, Scheduled Emails, Knowledge Base, etc.

Salesforce CRM features:

  • Strong focus on customer service
  • Real-time analytics
  • The Sales Cloud and Service Cloud

Salesforce CRM Pricing:

Pricing starts at $25 per month

Salesforce CRM

03. Monday.com CRM

Monday.com CRM is a cloud-based CRM software designed to make your sales and marketing processes easier. It comes with features like contact management, lead tracking, deal tracking, and email integration that make it an ideal choice for businesses of all sizes.

The platform also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

It speeds up your sales team’s activities, leading to improved efficiency. Companies around the world widely use it. Monday offers different plans depending on the features you need for your business.

Monday.com CRM features:

  • Contact management 
  • Lead and deal tracking 
  • Keyword monitoring

Monday.com CRM pricing:

Freemium plans, paid subscription starts from $8 per month

Also, don’t miss this list of top Monday.com alternatives.

Monday.com CRM

04. NetSuite CRM

NetSuite CRM is designed for medium to large businesses. It offers an all-in-one platform covering sales, marketing, and customer service. In addition, the software is cloud-based to be accessed from anywhere at any time.

NetSuite CRM comes with many features that include lead management, opportunity management, contact management, project management, order management, and customer support features.

It integrates well with other NetSuite products like NetSuite Financials and NetSuite eCommerce, making it a comprehensive solution for your business needs.

In addition, it’s an easy-to-use interface, which means that you don’t need to spend hours learning how to use the software. 

NetSuite CRM offers different pricing plans for organizations of all sizes. For example, the Custom plan features both cloud and on-premise deployment options, while the Startup plan is designed for small businesses starting.

Features:

  • All-in-one platform covering sales, marketing & customer service
  • Cloud-based with access from anywhere at any time
  • Easy interface to use without spending hours learning how it works

NetSuite CRM pricing:

NetSuite CRM pricing starts at $129.00 per month

NetSuite CRM

05. Pipedrive

Pipedrive is a reasonably new player in the CRM market, but it has quickly made a name for itself. It’s known for its intuitive and straightforward interface that makes it easy to use for even the most novice users.

Pipedrive is designed for small businesses and sales teams. It offers features like contact management, deal pipeline management, activity tracking, email integration, etc. It also comes with built-in reporting tools so you can track your sales progress at a glance.

One of Pipedrive’s standout features is its “activity automation,” which allows you to automatically create tasks and activities based on specific criteria (like when a contact is made or updated). 

Pipedrive features:

  • Simple & intuitive interface
  • Built-in reporting tools for better visibility
  • Activity automation to create tasks automatically

Pipedrive pricing:

Pipedrive pricing starts at $12.50 per month

Also, have a look at this list of best Pipedrive alternatives.

Pipedrive

06. CRM Creatio

CRM Creatio is a flexible and customizable platform that can manage your sales activities. It provides features like bulk emailing, automated follow-up reminders, leads scoring, and third-party integrations.

It also comes with an inbuilt contact management feature to create contact profiles for every customer. It helps you track all of your interactions under one roof, so everything is easily accessible whenever you need it.

In addition, CRM Creatio offers unlimited users on its Basic plan while the other subscriptions have more convenient price options available.

CRM Creatio Features:

  • Bulk emailing
  • Automated follow-up reminders
  • Third-party integrations

CRM Creatio pricing:

Pricing starts at $15 per month for a single user

CRM Creatio

07. Zoho CRM

Zoho CRM is a popular CRM software that offers a wide range of features to help you manage your customer relationships. It’s used by small businesses and large enterprises alike for scalability and affordability. 

Zoho CRM features lead management, opportunity management, contact management, sales pipeline management, product catalogs, and order management.

It also integrates well with other Zoho products like Zoho Books, making it an ideal solution for businesses looking for an all-in-one platform. In addition, it’s an excellent CRM software that can be set up in just a few minutes.

Zoho CRM features:

  • Fully customizable & scalable platform
  • Integrations with other popular products from the company like Zoho Books, etc.
  • Features like lead management, opportunity management, contact management & more

Zoho CRM pricing:

Pricing starts at $9 per month for a single user

Zoho CRM

08. Pipeliner

Pipeliner CRM offers a range of features to help you manage your business better. It has capabilities like data tracking, automated marketing tools, customizable fields, reports, etc., that can benefit your business in various ways.

The platform is an excellent choice for businesses looking for an easy way to automate their sales processes.

It also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

In addition, it speeds up your sales team’s activities, leading to improved efficiency.

Pipeliner CRM Features:

  • Data tracking feature 
  • Automated marketing tools 
  • Customizable fields & reports etc.

Pipeliner CRM pricing:

Pricing starts at $65 per month for a single user

Pipeliner CRM

09. Zengine by WizeHive

Zengine is a powerful CRM software that enables you to manage your customer relationships more effectively. It comes with features like lead tracking, contact management, activity tracking, and reporting tools that give you a complete overview of your sales pipeline.

It also offers an easy way to connect with other popular software in the market, making it a valuable solution for businesses.

The platform is easy to use and can be set up in minutes, making it perfect for those who are not too familiar with CRM software. It’s an excellent platform for managing and growing your business.

Zengine Features:

  • Seamless lead tracking 
  • Quick contact management 
  • Activity tracking 

Zengine by WizeHive pricing:

WizeHive pricing starts at $3995.00 per year, and it doesn’t offer a free trial

Zengine CRM

10. Vtenext

Vtenext is the Hybrid CRM open source solution you have been looking for. It is designed to be fast, reliable, and easy to use. It offers a wide range of features that include contact management, activity tracking, lead tracking, and more.

The best part is that it comes with an easy-to-use interface that makes it perfect for those who are not too familiar with CRM software. Vtenext is also very affordable and can be customized to meet the specific needs of your business. As a result, it’s an ideal option for small businesses.

Vtenext Features: 

  • Contact management 
  • Activity tracking 
  • Lead tracking 

vtenext Pricings:

Offers free trial, you can get a quote for paid plans by contacting the vendor

Vtenext CRM

11. Daylite

Daylite is a powerful CRM software that offers many features like contact management, lead tracking, deal tracking, and more.

It comes with an easy-to-use interface that makes it perfect for those who are not too familiar with CRM software. It also offers an excellent integration feature that allows it to connect with other popular software in the market, including Salesforce, MailChimp, etc., making it a valuable solution for small businesses.

It’s an excellent choice for managing and growing your business. Even if you are a startup, Daylite can help you get organized and streamline your sales and marketing processes.

Daylite features:

  • Easy contact management 
  • Real-time activity tracking 
  • Lead tracking 

Daylite pricing:

Freemium model, paid subscription starts from $39.99 per month 

Daylite CRM

12. NetHunt CRM

NetHunt CRM is a cloud-based CRM software that offers many features like contact management, lead tracking, deal tracking, and email integration. It’s designed to make your sales and marketing processes more accessible and faster.

The platform also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

NetHunt CRM speeds up your sales team’s activities, leading to improved efficiency. Companies around the world widely use it.

NetHunt CRM features:

  • Quick contact management 
  • Email integration 
  • Google Sheets integration 

NetHunt CRM pricing:

NetHunt CRM plans start from $24.00 per month, and the pricing grows as you increase the features of your CRM.

NetHunt CRM

13. EngageBay

EngageBay is a powerful CRM software designed to help you manage your customer relationships more effectively.

It comes with features like lead management, contact management, activity tracking, and reporting tools for giving you a complete overview of your sales pipeline.

The platform helps you take care of your customers by providing real-time information about their activities on your website. This way, it enables you to deliver the best possible service every time they interact with you or visit your website.

The tool also lets them engage directly with other customers who have already purchased products similar to theirs, helping increase conversion rates through social proof marketing.

It’s an ideal CRM for small businesses, and this CRM is designed to help you manage your customer relationships more effectively.

EngageBay features:

  • Lead management 
  • Contact management 
  • Reporting tools 

EngageBay pricing:

Freemium model, paid plans start from $11.99 per month

EngageBay

14. Scoro

Scoro is a complete solution for businesses looking to manage their operations more effectively. It comes with features like CRM, billing, project management, and invoicing to run your business in a more streamlined manner.

The platform is an excellent choice for businesses of all sizes and offers a wide range of features to meet the needs of different types of companies.

It also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

In addition, the platform speeds up your sales team’s activities, leading to improved efficiency.

Scoro features:

  • Automated billing option
  • Project management 
  • Faster invoicing 

Scoro pricing:

Paid plans start from $26 per month

Scoro-CRM-software

15. Freshworks CRM

Freshworks CRM is an easy-to-use tool for sales, marketing, and support teams. This software aims to solve the problem of unstructured data by offering a data intelligence system that automatically tags information.

It’s also equipped with powerful analytical tools so users can identify key trends and patterns in their customer interactions.

Freshworks CRM provides features like intelligent search, built-in business intelligence reports, customizable dynamic dashboards, email tracking capabilities, one-click follow-up reminders, etc.

Moreover, since it integrates well with other Freshworks products like Freshdesk (Customer Support Software) and Freshsales (Marketing Software), it can be easily integrated into your existing workflow without any added hassle.

It helps you understand your contacts, what they’ve bought, and how they’re connected to your company. As a result, it enables you to develop better customer relationships and increase sales.

Freshworks CRM features:

  • Data intelligence system
  • Integrates well with other Freshworks products
  • Powerful analytical tools

Freshworks CRM pricing:

Freemium model, paid plans start from $15 per month

Freshworks CRM

How CRM Can Help Your Business?

Business CRM can help in a lot of different ways. Here is a list of the major benefits you get with a business CRM :

1. Data Centralization

Business CRM works with all the different departments of your business. Whether it is sales or marketing, CRM collects data from all. 

This helps the whole team to better understand the customer’s history, requirements, goals, and in-depth requirements. 

Centralized data makes understanding and use of data much easier and more effective.

2. Building Customer-Centric Strategy

CRM is one of the most used methodologies in creating a customer-centric business strategy. 

A customer-centric strategy is one with puts the needs and demands of the customer in the center, or in the priority. All the strategies, ideas, methods, resources, etc are applied with keeping the customer end in mind. 

This approach has helped many businesses around the world provide a better user experience to their customers and clients.     

3. Improving Customer Support

Customer support is an integral part of any B2C business in the world. Whether small or large, all businesses need good customer support to keep their clients engaged. 

CRM helps you in reducing the time it takes to respond to queries. As all the data is centralized and the approach is client-centric from the very beginning, the possibility of error in customer support is very low. 

End Note

CRM is a must these days. Whether you have a multinational corporation, or you are running a startup, having a functioning CRM can make your work a lot easier.

FAQs About CRM Software

Q1. What is CRM? CRM or customer relationship management is a platform or software that makes it simple to manage interactions with customers, store customer information, and automate a number of processes to service your existing customers and generate new leads.
Q2. Why CRM is Important for Businesses? A quality CRM platform makes it very simple to manage your customers and convert your leads to paid customers with proper management.
Q3. What is Lead management? Lead management is the process of managing your leads and converting them to paid customers. A quality CRM platform offers you all the tools to generate leads, track your leads and convert them.
Q4. What is Contact Management? Contacts are very important for business. A CRM platform gives you the tools to manage your content, track them and contact them back at the right time.
Q5. Does CRM offers Email Management? Yes, a quality CRM offers you an email management service so that you can manage your email from the same platform and save your time.
Q6. What is Sales Automation? Sales Automation is a core functionality of a CRM platform. This will help you to automate the important process in the overall sales function so that you have plenty of time to focus on the most important task in the business, that is sales.

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Best CRM Software Price Comparison

Quick price comparison of all the products in this list.

NetSuite CRM
NetSuite Logo

Free Version

No

Min Price

$129/month

NitDit Score

94%
Pipedrive
Pipedrive Logo

Free Version

Yes

Min Price

$12.50/month

NitDit Score

94%
Creatio
Creatio Logo

Free Version

No

Min Price

$30/user/month

NitDit Score

94%
Zoho
zoho-crm-logo

Free Version

No

Min Price

$9/user/month

NitDit Score

94%
Pipeliner
pipeliner-logo

Free Version

No

Min Price

$65/user/month

NitDit Score

93%
Zengine

Free Version

No

Min Price

$3995/year

NitDit Score

92%
Vtenext
Vtenext CRM Logo

Free Version

No

Min Price

Custom Pricing

NitDit Score

93%
Daylite
Daylite Logo

Free Version

No

Min Price

$39.33/user/month

NitDit Score

93%
NetHunt

Free Version

No

Min Price

$24/user/month

NitDit Score

94%
EngageBay
EngageBay Logo

Free Version

Yes

Min Price

$11.99/user/month

NitDit Score

94%
Scoro
scoro-icon

Free Version

No

Min Price

$26/month

NitDit Score

94%
Freshworks
Freshworks Logo

Free Version

Yes

Min Price

$15/month

NitDit Score

93%

MailChimp

MailChimp Logo

Yes

$9.99/Month

$299/Month

92.5%

Constant Contact

Constant Contact Logo

No

$9.99/Month

$45/Month

91.5%

ActiveCampaign

ActiveCampaign Logo

No

$9/Month

$149/Month

92.5%

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